A founder-led, white-glove IT partner.
Nickel City Tech Solutions is an Ontario-based IT services provider headquartered in Lively, Ontario, delivering enterprise-level managed IT, cybersecurity, and cloud support to businesses that would rather work directly with experienced people than move through a call queue. Remote when it is faster. Onsite when it matters. Local for both.
A managed IT services company built around how Ontario businesses actually work.
Nickel City Tech Solutions was founded to give Ontario businesses a structured, security-first IT partner combining the responsiveness of a local team with the documentation, monitoring, and processes of a professional managed service provider.
Day to day, that means managed IT services, ad-hoc business IT support, Microsoft 365 administration, workstation and server support, and network and Wi-Fi support. It also covers business cybersecurity, backup and disaster recovery, vendor management, and business website design and support.
Clinics, trades companies, professional offices, and growing teams across Greater Sudbury, Northern Ontario, and surrounding communities all get the same goal: technology that stays secure, stable, and working.
You reach real support specialists when something needs attention, and remote support is available throughout Ontario.
Meet Joshua Arimoro
Founder & Principal Consultant, Nickel City Tech Solutions
Nickel City Tech Solutions is founder-led. Joshua Arimoro is directly involved in service delivery, which means the person who designs your environment is the person accountable for how it runs. There is no layer of account management between you and the technical decisions that affect your business.
Joshua brings senior infrastructure experience to environments that are usually supported by generalists. That experience spans Windows Server, Hyper-V virtualization, Microsoft 365 and Google Workspace administration, Sophos and Meraki network security, Acronis Cyber Protect Cloud and Barracuda backup, endpoint management, and cloud migration work. That background is why small businesses here get the same architectural thinking a much larger organization would expect.
His focus is proactive management rather than reactive repair: monitored and patched devices, security applied as a default, documented environments, and straight answers about what a business actually needs versus what it can safely defer.
How we operate
Each statement below reflects how the business runs today. Read more about our controls on the Trust & Security page.
Locally owned and operated
Headquartered in Lively, Ontario, serving Greater Sudbury and Northern Ontario.
Founder-led service delivery
Work is delivered and reviewed by the founder, with senior infrastructure experience behind every environment.
Remote and onsite coverage
Remote when it is faster. Onsite when it matters. Local for both.
Security-first standards
MFA, endpoint protection, patching, and least-privilege access applied as defaults, not upsells.
Documented and reported
Managed environments are documented, monitored, and reported on monthly.
Structured ticketing
Every request is tracked with priority, owner, and history, so nothing lives only in someone's inbox.
What we stand for
Mission
To help businesses across Ontario run reliable, secure technology environments through managed IT services, business cybersecurity, Microsoft 365 administration, and proactive monitoring.
Values
Integrity, transparency, and genuine partnership. Every client's environment gets the same care and documentation standards we'd want for our own business.
Technology Focus
Microsoft 365 administration and backup, endpoint protection, patch management, business networks, workstation and server support, vendor management, and professional business websites.
Customer Commitment
Real people, clear communication, structured ticketing, and practical recommendations never sales pressure or upsells you don't need.