Microsoft 365 Productivity & Cloud
The productivity backbone for most Northern Ontario businesses: Exchange Online email, Teams, SharePoint, OneDrive, and Microsoft Entra identity.
What we support
Tenant setup, licensing review, and mailbox migration Teams and SharePoint structure that matches how your team actually works Security hardening: MFA, conditional access, and mail-flow rules Ongoing administration, onboarding, and offboarding Microsoft 365 Support SharePoint & OneDrive Productivity & Cloud
Document storage, matter and project libraries, and file sync that replaces aging on-premises file servers.
What we support
Site and library design with permissions that hold up to an audit File-server to SharePoint migrations with structure kept intact OneDrive Known Folder Move so desktops and documents are protected External sharing controls and link expiry policies Microsoft 365 Support Microsoft Teams Productivity & Cloud
Meetings, chat, and shared channels, including calling and external collaboration for hybrid teams.
What we support
Team and channel design, guest access, and governance Meeting room and headset setup for boardrooms Teams Phone evaluation and rollout support Policy tuning so recordings and chat retention match your obligations Microsoft 365 Support Google Workspace Productivity & Cloud
Gmail, Drive, Meet, and Google admin for teams that standardized on Google instead of Microsoft.
What we support
Admin console configuration, org units, and security baselines Gmail routing, SPF/DKIM/DMARC, and spam control Shared Drive structure and permission cleanup Google-to-Microsoft (or Microsoft-to-Google) migrations Google Cloud & Google Workspace Support Google Cloud Platform Servers & Infrastructure
Cloud VMs, storage, and identity for businesses running workloads on Google's infrastructure.
What we support
Compute Engine VM sizing, backup, and patching Cloud storage lifecycle and cost review IAM cleanup and least-privilege access Hybrid connectivity back to the office network Google Cloud & Google Workspace Support Sophos Firewall Security & Identity
XGS next-generation firewalls with web filtering, IPS, VPN, and Sophos Central management.
What we support
Appliance sizing, deployment, and rule-set design Site-to-site and remote-access VPN for multi-location teams Continuous monitoring and firmware maintenance via Sophos Central Segmentation for guest, staff, POS, and industrial networks Sophos Firewall Services Microsoft Entra ID & MFA Security & Identity
Cloud identity, single sign-on, conditional access, and phishing-resistant multi-factor authentication.
What we support
MFA rollout across every mailbox, including owners and partners Conditional access policies by device, location, and risk Legacy authentication shutdown and session-revocation runbooks Break-glass account design and documented recovery Microsoft 365 Support Endpoint Detection & Response (EDR) Security & Identity
Behaviour-based endpoint protection that goes well beyond traditional anti-virus.
What we support
Deployment across every managed workstation and server Automated isolation of a compromised device Alert triage during business hours with documented escalation Monthly reporting on detections and coverage gaps Email Security & Filtering Security & Identity
Anti-phishing, impersonation protection, and DMARC alignment for the channel attackers actually use.
What we support
Advanced phishing and business-email-compromise protection SPF, DKIM, and DMARC implementation and monitoring External-sender tagging and inbox-rule alerting Staff awareness prompts tied to real attempted attacks Cisco Meraki Network & Wi-Fi
Cloud-managed Wi-Fi, switching, security appliances, and cameras administered from one dashboard.
What we support
Wireless surveys, access-point placement, and SSID design Switch stacks, VLANs, and PoE planning Multi-site SD-WAN and remote-office connectivity Dashboard monitoring, alerting, and licence lifecycle Meraki Networking Solutions Ubiquiti UniFi Network & Wi-Fi
Cost-effective managed Wi-Fi and switching for smaller offices, shops, and clinics.
What we support
UniFi controller setup, adoption, and firmware management Guest network isolation with captive portal Coverage planning for older buildings and shop floors Migration paths when a site outgrows consumer gear Veeam Backup & Replication Backup & Recovery
Image-level backup for VMware, Hyper-V, physical servers, and Microsoft 365 with immutable retention.
What we support
Backup job design, retention, and off-site copy Immutable cloud repositories that ransomware cannot encrypt Scheduled restore testing with written results Microsoft 365 mailbox, Teams, and SharePoint backup Veeam Backup Services Barracuda Backup Backup & Recovery
Single-vendor backup appliance plus cloud retention, including Cloud-to-Cloud Backup for Microsoft 365.
What we support
Appliance deployment and cloud retention sizing Microsoft 365 Cloud-to-Cloud Backup configuration Recovery drills and documented RTO/RPO expectations Monitoring and reporting on every backup job Barracuda Backup Solutions Microsoft Hyper-V Servers & Infrastructure
Virtualization hosts and clusters for businesses keeping workloads on-premises.
What we support
Host and cluster design, sizing, and licensing VMware-to-Hyper-V migrations Patch windows, health monitoring, and capacity review Backup integration and tested bare-metal recovery Hyper-V Support Services Windows Server & Active Directory Servers & Infrastructure
Domain controllers, file and print services, RDS, and the on-premises identity most offices still rely on.
What we support
Active Directory health, group policy, and permission cleanup Server 2012/2016 end-of-life upgrade planning Remote Desktop Services performance and licensing Hybrid identity sync with Microsoft Entra ID Hyper-V Support Services Business NAS & Storage Servers & Infrastructure
Synology and QNAP storage for large drawing sets, imaging, and media-heavy workloads.
What we support
Volume design, RAID sizing, and growth planning Snapshot and off-site replication configuration Access control tied to your existing identity provider Firmware and vulnerability management Microsoft Intune Endpoints & Devices
Mobile device and endpoint management for laptops, phones, and tablets: enrol, secure, and wipe remotely.
What we support
Autopilot enrolment so new laptops arrive ready to work Compliance policies, encryption, and remote wipe App deployment and update rings BYOD separation between business and personal data Microsoft 365 Support RMM & Patch Management Endpoints & Devices
Remote monitoring and management agents that patch, monitor, and maintain every managed device.
What we support
Automated Windows, macOS, and third-party patching Disk, memory, and hardware-failure alerting before users notice Scripted maintenance and remote remediation Monthly patch-compliance and health reporting Windows 11 & Business Workstations Endpoints & Devices
Standardized business laptops and desktops: procurement, imaging, and lifecycle replacement.
What we support
Hardware standards and quoting that avoid consumer traps Windows 10 end-of-support upgrade planning Imaging, migration, and user-data transfer Warranty tracking and replacement scheduling Apple Mac & iOS Endpoints & Devices
Mac laptops, iPhones, and iPads managed alongside Windows in mixed environments.
What we support
Mac enrolment in Intune or Apple Business Manager FileVault encryption and compliance reporting Microsoft 365 and shared-drive access from macOS iPhone and iPad provisioning for field staff PCLaw Line-of-Business Software
Legal practice management, trust accounting, and billing used by many Ontario firms. We support the IT environment around PCLaw, not the accounting inside it.
What we support
SQL server health, performance, and nightly maintenance Workstation and remote-access configuration for lawyers and clerks Backups of the PCLaw database with tested restores Coordinating vendor support cases when the application itself misbehaves Clio Line-of-Business Software
Cloud legal practice management: we handle the identity, device, and integration layer around it.
What we support
Microsoft 365 and Outlook integration Secure client-portal and document-exchange workflows MFA and access review for departing staff Migration support when moving off a server-based system QuickBooks (Desktop & Online) Line-of-Business Software
The most common accounting platform we see: multi-user hosting, backups, and performance.
What we support
Multi-user hosting, database server manager, and file performance Company-file backup and version-upgrade planning Secure remote access for bookkeepers and external accountants Migration between Desktop and Online Sage 50 & Sage 300 Line-of-Business Software
Sage accounting and construction ERP environments running on shared servers or terminal services.
What we support
Shared data folder permissions and performance tuning Terminal server / RDS deployment for remote users Year-end upgrade coordination and backups Integration with document storage and payroll workflows Tax & Assurance Software Line-of-Business Software
TaxCycle, CaseWare, and Profile environments that must be fast and locked down through tax season.
What we support
Season-readiness reviews before the January crunch File-share performance and multi-user locking issues Secure client-document exchange instead of email attachments Backups and retention aligned to CRA record-keeping expectations EMR / EHR Platforms Line-of-Business Software
Clinic record systems such as OSCAR, Accuro, and TELUS PS Suite. We support the infrastructure, access, and privacy controls around your EMR.
What we support
Workstation, scanner, and peripheral support at the point of care Secure remote access for after-hours charting PHIPA-minded access control, logging, and encryption Coordinating EMR vendor requirements with your network and backups Dental Practice Software Line-of-Business Software
Dentrix, ABELDent, and Tracker environments plus the imaging hardware attached to them.
What we support
Server and operatory workstation performance Digital imaging and sensor driver support Nightly backup of the practice database with restore testing Chart-room network and workstation replacement planning AutoCAD & Autodesk Line-of-Business Software
Drafting and design workstations, licensing, and the storage performance large drawing sets demand.
What we support
Workstation specification for CAD and rendering workloads Network storage and Vault performance for large files Licence server and subscription management Backup and version protection for project files SOLIDWORKS & CAM Line-of-Business Software
Mechanical design and CAM workstations for manufacturers and engineering shops.
What we support
GPU and workstation sizing for assemblies and simulation PDM vault storage, backup, and access Licence server availability Shop-floor machine network isolation Bluebeam & Procore Line-of-Business Software
Construction markup and project management used across office trailers, field tablets, and head office.
What we support
Tablet and rugged-device provisioning for site crews Reliable connectivity at trailers and remote sites Studio session and file-share performance Account lifecycle when crews and subcontractors change Retail POS Systems Line-of-Business Software
Square, Lightspeed, Shopify POS, and the segmented network that should sit underneath them.
What we support
PCI-minded network segmentation away from staff Wi-Fi Terminal, printer, and scanner support Reliable failover connectivity so sales keep processing Backup of reporting data and integration with accounting CRM & Donor Platforms Line-of-Business Software
Salesforce, HubSpot, and donor systems such as Raiser's Edge, DonorPerfect, and Keela.
What we support
User provisioning, single sign-on, and offboarding Data export and backup so records survive a platform change Email deliverability for campaigns and receipts Integration with Microsoft 365 or Google Workspace Real Estate Platforms Line-of-Business Software
Lone Wolf, Brokermint, and MLS tooling used by brokerages and agents across Northern Ontario.
What we support
Agent onboarding, identity, and secure document signing workflows Mobile device management for agents working from listings Wire-fraud protections around closing correspondence Reliable remote access from home offices and the road ERP / MRP Systems Line-of-Business Software
Manufacturing and distribution systems that must stay online for production, shipping, and inventory.
What we support
Server performance, uptime monitoring, and patch windows Integration with shop-floor devices and scanners Disaster-recovery planning with a realistic recovery time Vendor coordination for upgrades and version testing 