Industry · Accounting

IT Support for Accounting Firms in Northern Ontario

Specialized managed IT, cybersecurity, and Microsoft 365 support for CPAs and accounting firms across Greater Sudbury and Northern Ontario built around tax-season uptime and client-data protection.

Serving Greater Sudbury, Northern Ontario, and surrounding communities. Remote support available throughout Ontario.

Accounting firms handle exactly the kind of data attackers want: SINs, banking details, T-slips, and full client financials. They also operate on cycles where downtime in March is far more painful than downtime in August. Nickel City Tech Solutions provides accounting-specific IT support that keeps CaseWare, QuickBooks, and Microsoft 365 fast and secure year-round, and scales attention as tax season approaches.

We help firms move past risky email attachments and shared drives to modern, defensible client file exchange and access controls.

What's included

Accounting Software Support

Workstation and server support for CaseWare, Profile, TaxCycle, QuickBooks, Sage, and Xero.

Microsoft 365 for Firms

Exchange, Teams, SharePoint, and OneDrive structured for partners, managers, staff, and admins.

MFA & Conditional Access

Phishing-resistant MFA, location and device-based access policies on email and client data.

Email & BEC Defence

Advanced email filtering, anti-impersonation, and payment-change verification controls.

Secure Client File Exchange

Replace email attachments with secure, audit-friendly portals and approved sharing channels.

Backup & Disaster Recovery

Local + offsite backups of accounting data and Microsoft 365 with tested recovery procedures.

Identity & Offboarding

Onboarding/offboarding playbooks so departing staff lose access on day one — not next quarter.

Tax-Season Readiness Reviews

Annual reviews of capacity, security, and recovery before T1, T2, and year-end peaks.

Who it's for

  • Solo CPAs and small accounting practices
  • Mid-sized accounting and bookkeeping firms (5–75 staff)
  • Firms with hybrid or fully remote teams
  • Firms preparing for CPA Ontario practice reviews or cyber insurance renewals

Common problems we solve

  • CaseWare or QuickBooks file performance grinding to a halt during tax season
  • Client documents being emailed back and forth instead of using a secure portal
  • No MFA on partner email — the single biggest risk to a firm's reputation
  • Backups configured years ago that have never been verified
  • Departing staff who somehow still have access months later

Why Nickel City Tech Solutions

  • Accounting-aware IT support that respects tax-season pressure
  • Local Northern Ontario team, on-site across Greater Sudbury when needed
  • Security controls aligned with cyber insurance and CPA Ontario expectations
  • Microsoft 365 specialists who understand sharing, retention, and audit logging
  • Predictable monthly pricing — no surprise per-incident invoices in April

Frequently asked questions

Do you support CaseWare, Profile, TaxCycle, and QuickBooks?

Yes. We support the underlying IT environment for CaseWare, CaseWare Cloud, Profile, TaxCycle, Caseware Working Papers, QuickBooks Desktop/Online, and Xero — workstation performance, licensing, file storage, backups, and integrations.

Can you help us harden client data security?

Yes. Accounting firms are high-value ransomware and business-email-compromise targets. We deploy MFA, conditional access, endpoint protection, email security, and DLP-style controls — plus secure client file exchange to replace risky email attachments.

Do you support remote and hybrid accounting teams?

Yes. We design secure remote work for accounting teams using Microsoft 365, Azure Virtual Desktop or RDS where required, and conditional access so staff can work from home, the office, or a client site without exposing client data.

Can you scale support during tax season?

Yes. Our managed IT plans include unlimited remote support, and we proactively review capacity and performance ahead of T1, T2, and year-end cycles so your team isn't waiting on IT in March or April.

Let's talk about your environment

Free 30-minute consultation. Serving Greater Sudbury, Northern Ontario, and surrounding communities. Remote support available throughout Ontario.

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