Case Study · Professional Services

Microsoft 365 Migration for a Northern Ontario Professional Services Firm

A 55-mailbox firm moved off legacy hosted Exchange to Microsoft 365 with Teams, SharePoint, OneDrive, security hardening, and independent backup completed with minimal user disruption.

Industry
Professional Services
Size
55 mailboxes across two offices
Region
Greater Sudbury and Espanola, Ontario

Client name and confidential details have been omitted. Specifics generalized to protect the business.

The Challenge

  • Hosted Exchange provider sunsetting service with limited migration support
  • No MFA, no conditional access, and shared admin credentials in use
  • Files spread across personal drives, USB sticks, and a single aging file server
  • No backup of email or files outside of provider defaults

Assessment

  • Audited current mailboxes, distribution groups, mailflow, and shared resources
  • Reviewed identity, licensing, and existing Microsoft 365 tenant baseline (empty tenant exists)
  • Mapped file-server contents and proposed SharePoint/OneDrive structure
  • Modelled Microsoft 365 Business Premium licensing vs. mixed Business plans

The Solution

  • Cutover migration of 55 mailboxes from hosted Exchange to Exchange Online over a weekend
  • Deployed Microsoft 365 Business Premium with MFA, conditional access, and Intune enrolment
  • Stood up SharePoint sites for each practice area with retention and access controls
  • Migrated file-server content to SharePoint and OneDrive with mapped permissions
  • Rolled out Teams for chat and meetings with documented governance
  • Added Veeam Backup for Microsoft 365 with immutable cloud retention

Results

55

mailboxes migrated with zero data loss

1 weekend

cutover window with staff fully productive Monday morning

100%

of accounts enrolled in MFA and conditional access

Independent

Microsoft 365 backup with documented restore testing

Technologies Used

  • Microsoft 365 Business Premium
  • Exchange Online
  • SharePoint Online
  • Teams
  • Intune
  • Veeam Backup for Microsoft 365

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