Microsoft 365 Implementation & Support
End-to-end Microsoft 365 services tenant setup, migration, security hardening, Teams and SharePoint design, Intune device management, and day-to-day administration for Northern Ontario businesses.
Serving Greater Sudbury, Northern Ontario, and surrounding communities. Remote support available throughout Ontario.
Microsoft 365 is the operating system of the modern small business — email, files, identity, collaboration, devices, and security all rolled into one tenant. Done well, it replaces a closet full of servers and a stack of point solutions. Done poorly, it becomes an insecure mess of shared mailboxes, public SharePoint links, and admin accounts without MFA.
Nickel City Tech Solutions delivers Microsoft 365 services that treat the tenant as a real platform: documented, governed, and secure. We work with businesses across Greater Sudbury and Northern Ontario as their long-term M365 admin team — or as the project partner that finally gets their tenant in shape.
What's included
Tenant Setup & Migration
Greenfield tenant setup or migration from Google Workspace, hosted Exchange, or on-prem Exchange.
Exchange Online Administration
Mailbox, shared mailbox, distribution group, and mailflow administration.
Teams & SharePoint Design
Team and site architecture, governance, retention, and external sharing controls.
OneDrive & Document Strategy
Personal vs. team file storage, known-folder move, and clean separation of personal and business data.
Security Hardening
MFA, conditional access, legacy auth disabled, anti-phishing, and admin role hygiene.
Intune Device Management
Windows, macOS, iOS, and Android management with compliance and app deployment policies.
Identity & Licensing
Azure AD / Entra ID, group-based licensing, and right-sizing of Business and Enterprise plans.
End-User Adoption
Training, documentation, and rollout support so staff actually use what you're paying for.
Who it's for
- Businesses migrating to Microsoft 365 for the first time
- Tenants that grew organically and need a security and governance reset
- Companies adopting Teams, SharePoint, or Intune in a structured way
- Organizations consolidating identity, devices, and security under one platform
Common problems we solve
- Microsoft 365 tenant with no MFA, no conditional access, and legacy auth still enabled
- SharePoint and OneDrive sprawl with public links and no retention
- Teams chaos — duplicate teams, no naming, no governance, no archive policy
- Over-licensing or under-licensing across Business and Enterprise plans
- Devices joined randomly to the tenant with no Intune policy or compliance
Why Nickel City Tech Solutions
- Microsoft 365 is core to our practice — not a side offering
- Tenant hardening built into managed IT, not sold as a scary upsell
- Migration experience across Google Workspace, hosted Exchange, and on-prem Exchange
- Local Northern Ontario team for adoption, training, and follow-through
- Predictable pricing and clear licensing pass-through
Frequently asked questions
Can you take over our existing Microsoft 365 tenant?
Yes. We'll review the tenant, document current state (identities, licensing, sharing, security, mailflow), and create a prioritized remediation plan before taking over administration. Most clients see security and tenant hygiene improvements within the first 30 days.
Do you handle migrations from Google Workspace or on-prem Exchange?
Yes. We've migrated dozens of Northern Ontario businesses from Google Workspace, hosted Exchange, and on-prem Exchange to Microsoft 365 mail-only or full-suite migrations with minimal user disruption.
What does Microsoft 365 support cost?
Tenant administration is included in our managed IT plans (no per-ticket fees). One-off projects (migrations, tenant hardening, SharePoint design) are quoted as fixed-fee engagements. Microsoft licensing is passed through at Microsoft list pricing.
Can you help us harden Microsoft 365 security?
Yes. Tenant hardening is one of our highest-impact engagements: MFA, conditional access, legacy auth disabled, sharing controls, mailbox auditing, anti-phishing, and admin role hygiene.
Let's talk about your environment
Free 30-minute consultation. Serving Greater Sudbury, Northern Ontario, and surrounding communities. Remote support available throughout Ontario.
Related services, locations, and resources
Related services
- Microsoft 365 Support
Exchange, Teams, SharePoint, OneDrive, and licensing.
- Cybersecurity Services
Endpoint protection, MFA, email filtering, and M365 hardening.
- Managed IT Services
Proactive monitoring, patching, and predictable monthly support.
- Backup & Disaster Recovery
Backup strategy, monitoring, and recovery testing.
- Business IT Support
Remote and on-site help desk for day-to-day issues.
Related service areas
Related industries
Helpful resources
- Microsoft 365 Security Best Practices for Businesses
How to harden a Microsoft 365 tenant against the most common attacks MFA, conditional access, anti-phishing…
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