IT Support for Manufacturers in Northern Ontario

Yes. We support the IT environment around platforms including SYSPRO, Genius ERP, Sage X3, Sage 300, NetSuite, Microsoft Dynamics 365 Business Central, Epicor Kinetic, and several industry-specific MES systems: servers, integrations, backups, and user support. We don't replace your ERP vendor; we make sure the infrastructure their product runs on is healthy so vendor cases become the exception rather than the norm.

Yes. We design segmented networks that isolate PLCs, HMIs, CNC machines, and other operational-technology assets from office IT. This reduces ransomware blast radius, giving you clear control over what talks to what, and satisfying the increasingly common prime-customer requirement that shop-floor systems not sit on the same broadcast domain as email and file shares. Segmentation is designed with your equipment vendors so nothing gets isolated that shouldn't be.

Yes. We support fabricators, machine shops, and mining suppliers across Greater Sudbury and Northern Ontario, including firms that have to meet customer-driven cybersecurity requirements pushed down from mining primes and industrial customers. Sudbury and surrounding communities (Lively, Chelmsford, Hanmer, Valley East, Garson, Azilda, Coniston) have a dense concentration of mining supply-chain manufacturers, and we know that landscape well.

We deploy redundant networking, monitored backups, and documented incident response so a single switch, server, or internet failure doesn't stop production. Managed plans can include after-hours response for critical incidents, because a Saturday-night ERP outage on a plant running Sunday shifts is not a Monday-morning problem. Every managed manufacturer gets a written escalation procedure that names people, not roles.

Manufacturing is one of the top ransomware verticals globally because downtime pressure is enormous. Our stack combines phishing-resistant MFA, endpoint detection and response, email filtering with anti-impersonation, network segmentation between OT and IT, and immutable off-network backups that ransomware cannot encrypt along with production. Recovery procedures are tested so ERP and file-server workloads can be restored to clean infrastructure without the ransomware following them back.

Yes. Mining primes, aerospace customers, and major industrials increasingly push cybersecurity questionnaires down to their supply chain: MFA coverage, endpoint protection, backup posture, incident-response plans, patch cadence, and access controls. We produce the evidence pack so your quality or purchasing team isn't guessing at answers.

Yes. We spec, deploy, and maintain engineering workstations for CAD and simulation workloads, along with the plan/model storage and PDM systems those workflows need. Slow CAD is almost always solvable, usually a storage, network, or graphics-driver problem that nobody has systematically diagnosed.

We regularly support manufacturers across Greater Sudbury (Lively, Chelmsford, Hanmer, Valley East, Garson, Azilda, Coniston), North Bay, Espanola, Elliot Lake, Parry Sound, Manitoulin Island, Sturgeon Falls, and Sault Ste. Marie, including mining-supply fabricators, custom job shops, food and beverage producers, and industrial contractors.