IT Support for Manufacturers in Northern Ontario
Managed IT, cybersecurity, and networking built for fabricators, machine shops, mining suppliers, and producers across Greater Sudbury and Northern Ontario keeping ERPs, shop floors, and Microsoft 365 running.
Serving Greater Sudbury, Northern Ontario, and surrounding communities. Remote support available throughout Ontario.
In manufacturing, downtime is measured in lost production. A ransomware outbreak that takes out an ERP, or a network failure that stops a CNC cell, doesn't just inconvenience the office — it stops shipments and breaks customer commitments. Nickel City Tech Solutions delivers manufacturing-aware IT support that pairs reliable office and ERP infrastructure with proper segmentation between shop floor (OT) and office (IT) systems.
Our team supports mining-sector suppliers, custom fabricators, food and beverage producers, and other Northern Ontario manufacturers — many of whom face cybersecurity requirements pushed down from major primes.
What's included
ERP / MRP IT Support
Server, workstation, and integration support for SYSPRO, Genius ERP, Sage X3, NetSuite, and Business Central.
OT / IT Network Segmentation
Segmented VLANs and firewall policies separating PLCs, CNC, and machine networks from office IT.
Microsoft 365 for Manufacturers
Exchange, Teams, SharePoint, and licensing structured for office, engineering, and shop-floor roles.
Cybersecurity & Supply-Chain Compliance
MFA, endpoint protection, email security, and documentation aligned with primes' cybersecurity questionnaires.
Backup & Disaster Recovery
Backups of ERP databases, file servers, and Microsoft 365 with tested recovery — built to survive ransomware.
Plant Wi-Fi & Networking
Industrial-grade Wi-Fi and switching that survives EMI, dust, and warehouse-scale coverage.
Engineering Workstations & CAD Storage
Spec, deploy, and maintain engineering workstations and plan storage for SolidWorks, Inventor, and AutoCAD users.
Production-Aware Response
Documented escalation procedures for critical production incidents with after-hours coverage available.
Who it's for
- Mining-sector suppliers and fabricators across Greater Sudbury
- Custom job shops and machine shops
- Food and beverage, lumber, and industrial producers
- Manufacturers responding to cybersecurity requirements from major customers/primes
Common problems we solve
- Flat networks where the CNC cell and office PCs sit on the same broadcast domain
- ERP performance grinding to a halt during month-end MRP runs
- No MFA on office email and no segmentation on shop-floor assets
- Backups configured years ago that have never been verified
- Cybersecurity questionnaires from primes that nobody knows how to answer
Why Nickel City Tech Solutions
- Manufacturing-aware design — OT vs. IT, not one flat network
- Local Northern Ontario team for on-site work across Greater Sudbury and beyond
- Cybersecurity built for cyber-insurance and prime-customer questionnaires
- ERP-aware support that knows production cycles matter more than ticket counts
- Predictable monthly pricing — no surprise charges during peak production
Frequently asked questions
Do you support ERP and MRP systems used by Ontario manufacturers?
Yes. We support the IT environment around platforms such as SYSPRO, Genius ERP, Sage X3, NetSuite, Dynamics 365 Business Central, and several industry-specific MES systems — servers, integrations, backups, and user support.
Can you separate shop-floor and office networks (OT/IT segmentation)?
Yes. We design segmented networks that isolate PLCs, CNC machines, and other OT assets from office IT — reducing ransomware blast radius and giving you clear control over what talks to what.
Do you work with mining-sector and industrial supply chains?
Yes. We support fabricators, machine shops, and mining suppliers across Greater Sudbury and Northern Ontario, including firms that have to meet customer-driven cybersecurity requirements from mining and industrial primes.
How do you handle 24x7 shop-floor uptime?
We deploy redundant networking, monitored backups, and documented incident response so a single switch, server, or internet failure doesn't stop production. Plans can include after-hours response for critical incidents.
Let's talk about your environment
Free 30-minute consultation. Serving Greater Sudbury, Northern Ontario, and surrounding communities. Remote support available throughout Ontario.
Related services, locations, and resources
Related services
- Managed IT Services
Proactive monitoring, patching, and predictable monthly support.
- Network & Wi-Fi Support
Business networks, firewalls, switches, and wireless.
- Cybersecurity Services
Endpoint protection, MFA, email filtering, and M365 hardening.
- Backup & Disaster Recovery
Backup strategy, monitoring, and recovery testing.
- Microsoft 365 Support
Exchange, Teams, SharePoint, OneDrive, and licensing.
Related service areas
Related technologies
Helpful resources
- Small Business Cybersecurity Checklist for Ontario Businesses
A practical, no-jargon cybersecurity checklist Ontario small businesses can work through in an afternoon co…
- Business Backup & Disaster Recovery Guide
Everything an Ontario business needs to know about backup and disaster recovery strategies, costs, and how …
Latest IT Insights
Cybersecurity guides, Microsoft 365 tips, and managed IT advice from our Ontario team.
How Much Do Managed IT Services Cost in Sudbury?
Real-world pricing for managed IT services in Sudbury what's included, what drives cost, and how Greater Sudbury businesses should budget for IT support.
Small Business Cybersecurity Checklist for Ontario Businesses
A practical, no-jargon cybersecurity checklist Ontario small businesses can work through in an afternoon covering MFA, backups, Microsoft 365, and incident response.
Microsoft 365 Security Best Practices for Businesses
How to harden a Microsoft 365 tenant against the most common attacks MFA, conditional access, anti-phishing, retention, and backup recommendations from a Northern Ontario MSP.