Disaster Recovery as a Service

DRaaS: Cloud Failover & Disaster Recovery Planning for Northern Ontario

A documented, tested path to bring critical servers back online in the cloud after hardware failure, a site outage, or a serious ransomware event, built around recovery targets your leadership team actually agreed to.

Serving Greater Sudbury, Northern Ontario, and surrounding communities. Remote support available throughout Ontario.

Backup answers the question of whether your data still exists somewhere. Disaster recovery answers a harder question: how do you actually keep operating when the server room floods, the primary hardware dies at the worst possible time, or an incident makes it unsafe to keep running on the existing environment? DRaaS is the practical answer for businesses that can't justify a second physical site but also can't afford days of downtime.

Nickel City Tech Solutions designs DRaaS around cloud failover: recovery images of your critical servers, kept ready to spin up in the cloud on short notice, backed by a documented runbook that spells out exactly who does what and in what order. The goal isn't a vague promise that 'we can recover you.' It's a tested, timed process with numbers behind it.

We build this on Acronis Cyber Protect Cloud, which brings backup and disaster recovery into a single platform rather than stitching together separate backup software and a separate failover tool. That matters during an actual incident, when fewer moving parts means fewer places for something to go wrong.

RTO and RPO: setting honest recovery targets

Every DR conversation starts the same way: what can this business actually tolerate? A practice-management server might need to be back within two hours with no more than fifteen minutes of data loss. An archive file server might tolerate a day of downtime and a day of data loss. Those are two very different, very legitimate answers, and pretending every system needs the tightest possible target usually just means paying for protection you don't need on things that don't warrant it.

Once targets are set, we design backup frequency, replication method, and failover infrastructure specifically to hit them, and we say so in plain terms so you know what you're paying for and why.

What failover actually looks like

When a covered server becomes unavailable, whether from hardware failure, a ransomware event, or a site-wide outage, we bring up the most recent clean recovery point as a running virtual machine in the cloud. Users get redirected to it, work continues, and the primary environment gets repaired or rebuilt in the background rather than under pressure.

We schedule test failovers on a regular cadence: bringing a recovery image up in an isolated cloud environment to confirm it actually boots and functions correctly, without affecting production. Untested DR plans have a habit of failing exactly when they're needed. Testing turns disaster recovery from theory into something we've actually watched work.

  • Documented runbook naming who initiates failover and in what order systems come up
  • Scheduled test failovers in an isolated cloud environment
  • Recovery images kept current against agreed RPO targets
  • Clear communication plan for staff during an active failover
  • Documented fail-back process once the primary environment is repaired

Why local Ontario businesses need this now

Aging server hardware, single-site offices, and increasingly aggressive ransomware groups have made 'we'll deal with it if it happens' an expensive bet for businesses across Greater Sudbury and Northern Ontario. A cloud failover plan that costs a manageable monthly amount is a lot cheaper than the revenue lost during a multi-day outage, and cheaper again than the reputational cost of telling clients their files or records are unavailable indefinitely.

It also plays directly into cyber insurance requirements, many of which now ask specifically about documented recovery time objectives and tested failover procedures before issuing or renewing coverage.

What's included

Cloud Failover

Recovery images of critical servers ready to spin up in the cloud on short notice.

Documented DR Runbooks

Step-by-step failover procedures naming who does what, in what order.

RTO / RPO Planning

Recovery time and recovery point targets set per system, based on what the business can tolerate.

Scheduled Test Failovers

Isolated cloud tests confirming recovery images actually boot and function.

Hardware Loss Coverage

A path to keep operating when primary server hardware fails unexpectedly.

Site Outage Planning

Failover options for fire, flood, power loss, or physical access issues at your office.

Who it's for

  • Businesses running critical line-of-business apps on a small number of on-site servers
  • Organizations that would lose meaningful revenue or clients during a multi-day outage
  • Cyber insurance applicants required to document RTO/RPO and tested recovery
  • Businesses with aging server hardware and no second site
  • Regulated industries needing a defensible, documented disaster recovery plan
  • Anyone whose current 'DR plan' has never actually been tested

Common problems we solve

  • No documented plan for what happens if the server room floods or a server dies
  • Recovery targets that exist only as assumptions, never written down or agreed to
  • Backup that exists, but no tested way to actually run systems from it
  • Cyber insurance renewal blocked by disaster recovery questions
  • Single point of failure on aging on-site hardware
  • DR plans that were designed once and never tested since

Why Nickel City Tech Solutions

  • Built on Acronis Cyber Protect Cloud, combining backup and DR in one platform
  • Recovery targets set with your leadership team, in plain numbers, not vendor jargon
  • Scheduled test failovers, with results documented for your records and insurer
  • Documented runbooks so a real incident follows a plan instead of improvisation
  • Honest about what DRaaS can and can't guarantee, no zero-downtime promises
  • Local Ontario team available to execute the runbook alongside you during an incident
Supported technologies

Related technologies we support

Platforms commonly delivered as part of this service across Greater Sudbury and Northern Ontario.

Browse all supported technologies

Frequently asked questions

What is DRaaS, and how is it different from regular backup?

Backup gives you a copy of your data. DRaaS goes further: it gives you a way to actually run your systems from the cloud if your primary hardware or site is unavailable. Instead of restoring data to new hardware over hours or days, a failed-over server can be brought online in the cloud in a fraction of that time, buying you room to fix or replace what failed.

What kind of events does DRaaS protect against?

The scenarios we plan for most often are hardware failure (a server dies and there's no quick replacement), site outages (power, fire, flood, or physical damage to the office), and ransomware events severe enough that rebuilding in place isn't realistic. DRaaS gives you a path to bring critical systems back online somewhere else while the primary environment is repaired.

Can you guarantee zero downtime?

No, and any provider who tells you that isn't being straight with you. What we can do is design a recovery target, agree on it with you in plain numbers, build the architecture to hit it, and test it regularly so you have a realistic, evidence-based picture of how long recovery actually takes.

What are RTO and RPO, and how do you set them?

RTO (recovery time objective) is how long your business can tolerate being down. RPO (recovery point objective) is how much data loss, measured in time, you can tolerate. We start with a conversation about what each system is worth to your business if it's unavailable, then design backup frequency and failover architecture to meet those numbers rather than guessing.

Do you actually test failovers, or just set them up?

We schedule test failovers, meaning we bring a recovered system up in an isolated cloud environment and verify it actually boots, connects, and functions, without touching production. A DR plan that has never been tested is a theory. We treat testing as part of the service, not an optional extra.

How long does a real failover take?

It depends on the system and the RTO it was designed against. Simple servers can often be brought online in the cloud within an hour or two of a decision to fail over. More complex, multi-server environments take longer to bring up in the right order. We document expected timelines per system so there are no surprises during an actual incident.

What platform do you use for DRaaS?

We build DRaaS on Acronis Cyber Protect Cloud, which combines backup, disaster recovery, and cybersecurity in one platform. That means the same backup data that protects against day-to-day data loss can also be spun up as a running recovery environment, instead of maintaining two disconnected systems.

Is DRaaS only for large companies?

No. Cloud-based failover has made DR realistic for small and mid-sized businesses that could never have justified a second physical data centre. We scope DRaaS to the systems that would actually hurt the business if they went down, which for most SMBs is a handful of servers, not the entire environment.

Case studies

Related real-world projects

Let's talk about your environment

Free 30-minute consultation. Serving Greater Sudbury, Northern Ontario, and surrounding communities. Remote support available throughout Ontario.

Internal links

Related services, locations, and resources

Related services

Helpful resources

Resources

Latest IT Insights

Cybersecurity guides, Microsoft 365 tips, and managed IT advice from our Ontario team.

Browse all resources