How Much Does IT Support Cost in Sudbury?

Hourly IT support rates

Most Sudbury IT companies bill in the following range for on-demand work when there is no ongoing agreement in place.

• Standard business hours: $135 to $185 per hour
• After hours or weekend: $200 to $280 per hour
• Emergency same-day response: minimum 2-hour billing
• On-site travel: often included within Greater Sudbury, extra outside

Per-user managed IT pricing

For businesses that want ongoing coverage, per-user pricing is the most common model in Sudbury. It typically includes monitoring, patching, endpoint security, Microsoft 365 administration, help desk, and documented response times.

• Small business (5 to 25 users): $110 to $175 per user per month
• Mid-size (25 to 100 users): $95 to $150 per user per month
• Add-on: Microsoft 365 licensing at list price
• Add-on: cybersecurity stack $15 to $40 per user per month if not included

Project pricing

One-time projects are usually quoted as fixed-fee based on a scope of work rather than billed hourly. Typical ranges for common Sudbury projects:

• New workstation setup: $180 to $325 per PC
• Microsoft 365 migration: $75 to $150 per mailbox
• Server replacement: $8,000 to $25,000+ depending on size
• Firewall install and configuration: $2,500 to $6,000
• Wi-Fi network with 3 access points: $3,500 to $8,000

What drives IT support cost up or down

How to compare quotes fairly

The cheapest proposal is almost never the best deal. When you compare quotes from multiple Sudbury MSPs, compare inclusions line-by-line: response times, cybersecurity stack, backup, Microsoft 365 administration, and on-site coverage. Small numerical differences in the monthly fee are often dwarfed by huge differences in what is actually being delivered.

Frequently asked questions